With a background in sociology and service design, Lauren has a passion for using the intersection between social science and co-design to improve public services and systems. Her experience ranges from advocacy and grassroots development for workers’ rights in Central America to implementing award-winning, community-led technology design for accountable governance and healthcare in West Africa.
Prior to joining TACSI, Lauren was a Service Designer for Reboot, where she led research, design, and implementation projects to support international governments, NGO’s and communities in building co-design capability and strengthening social accountability.
Drawing from her international and Australian social innovation experience, Lauren amplifies TACSI’s context-driven design research approaches across projects that focus on disrupting disadvantage and community-led innovation. At TACSI, Lauren has co-designed a new evidence-informed model of foster care, Co-parenthood; supported self-determined, Aboriginal-led strategy designs to reduce over representation in the justice system; and provided shoulder-to-shoulder capability building to government in the client-led design of inclusive family-violence reform.
Lauren holds an M.A. in Social Design and a B.A. in Sociology. Lauren’s writing about design for social change has been featured in Design and Culture, GOOD.is, Fast.co.exist, Developing Citizen Designers and the forthcoming Social Design Reader.