13 May, 11:30am–12:30 AEST
The second in our series and a follow up to ‘Keeping Services Working’, this session will focus on the skills required to pivot operations during this shift to online services.
We’ll cover some of the basic tenants of service design for social impact that can help you adapt services rapidly and think through how that feeds into your organisation more broadly as you make decisions.
Missed the first session of this series?
Read a snapshot of what we learnt, or watch the whole session here.